Shipping policy
Forms of receipt
- With respect to the ordered Products, the Customer may choose from • home delivery.
- The Customer may only apply for one form of receipt for the entire contents of the Shopping Cart.
- The Customer is required to pay a shipping fee based on each shipping option, as well as the size and weight of the ordered Products unless the free shipping threshold is reached. See free shipping thresholds under section 3.
Home delivery
- The Operator performs home delivery by using courier services.
- Orders are processed and Products are shipped on business days.
- The ordered Products shall be handed over to the courier services within 10 business days following the payment of the purchase price, and the courier services shall deliver the Product within 2-10 business days worldwide. The purchase price shall be deemed to have been paid when the total amount has been credited to the Operator’s bank account.
- If the delivery of the Products cannot be executed for reasons attributable to the Customer, including, in particular, if the Customer cannot be found at the specified address at the time of delivery, the given time period shall be excluded from the lead time of delivery. If the Customer refuses to take over any Product without a well-grounded reason, the courier service shall return the ordered Product to the Operator’s warehouse. The Consumer may collect the Product at the Operator’s warehouse for an additional term of 45 days, for which period a storage fee shall be charged by the Operator. If it remains uncollected for 45 days after returning the Product to the warehouse, the Operator may withdraw from the contract. In the event of Operator’s withdrawal, the Operator shall return the amount reduced by the storage fee to the Customer.
- The courier services shall perform delivery in conformance to the provisions of their own respective terms and conditions of contracting.
- The Service Provider's courier services:
- DPD Hungária Kft. H-1158 Budapest, Késmárk utca 14. Bld. B
Delivery terms of the courier service can be found at the following address: http://www.dpd.com/hu/home/siteutilities/aszf
- DHL Express Hungary Ltd. H-1097 Budapest, Fehérakác u 3.
Delivery terms of the courier service can be found at the following address: https://mydhl.express.dhl/hu/en/legal.html
Free shipping
- Free shipping thresholds only for specific EU countries only for DPD shipping carrier:
| Free min. | up to 3kg package | |
|
Austria |
99 EUR |
10,5 EUR |
|
Belgium |
99 EUR |
12,4 EUR |
|
Bulgaria |
99 EUR |
9,8 EUR |
|
Croatia |
99 EUR |
9,2 EUR |
|
Czech Republic |
99 EUR |
8 EUR |
|
Denmark |
99 EUR |
14 EUR |
|
Germany |
99 EUR |
10,1 EUR |
|
Italy |
99 EUR |
13,3 EUR |
|
Ireland |
99 EUR |
14 EUR |
|
Latvia |
99 EUR |
14 EUR |
|
Lithuania |
99 EUR |
13,3 EUR |
|
Luxembourg |
99 EUR |
13,3 EUR |
|
Netherlands |
99 EUR |
10,7 EUR |
|
Poland |
99 EUR |
8 EUR |
|
Romania |
99 EUR |
8 EUR |
|
Slovakia |
99 EUR |
8 EUR |
|
Slovenia |
99 EUR |
10,3 EUR |
|
Estonia |
150 EUR |
15,1 EUR |
|
France |
150 EUR |
15 EUR |
|
Portugal |
150 EUR |
16 EUR |
|
Spain |
150 EUR |
16 EUR |
|
Sweden |
150 EUR |
17,4 EUR |
